Problem with Password Reset Function in SharePoint FBA Pack

SharePoint FBA Pack
1

Hello

I am having trouble with the password reset function in the SharePoint FBA Pack. When users attempt to reset their passwords; they get a ‘Password reset failed’ error; even though the email for resetting is sent successfully. :upside_down_face:

I have verified that the SMTP settings are correct and that emails are being delivered; but the reset process still fails. I have checked Installing and Configuring the SharePoint FBA Pack - Visigo-sfmc documentation guide but still need help.

Has anyone faced a similar issue; or does anyone know what might be causing this?
Could this be related to permissions; configuration settings; or something else?

Any guidance would be highly appreciated!

Thanks in advance! :slightly_smiling_face:

2

Is ‘enablePasswordReset’ reset set to true in the membership provider settings in the config file?

Also, you say the email for resetting is sent successfully - if the password reset fails, what does the email contain?